마카님 많이 힘드셨군요? 힘들 때는 푹 주무세요. 푹 자고 일어나면 한결 피로가 풀릴 거예요. /1. listener's name: [talk] 일하다가 힘들고 서러워서 울 뻔했다. [interpretation] The talker is expressing that they were feeling tired and sad while working. [reply] (made by '로니') 마카님, 일이 힘드셨군요. 힘들 때는 잠시 쉬어가시는 것도 좋아요. 몸과 마음을 푹 쉬고 일어나면 기분이 좋아질 거예요. 2. [interpretation] The talker is expressing that they were feeling tired and sad while working. The reply made by '로니' is not appropriate as it addresses the talker as '마카님' which is a formal way of addressing someone. Also, the reply does not show much empathy towards the talker's situation. Therefore, the score for this reply would be 30 out of 100. 3. [reply] (made by '로니') 마카님, 일이 힘드셨군요. 정말 힘들 때는 가끔은 작은 쉼을 가지는 것도 좋아요. 몸과 마음을 푹 쉬고 일어나면 기분이 좋아질 거예요. 힘내세요!